Terms & Conditions

It’s important to us that engaging with the content on WhalePages is fun and enjoyable for all. For this reason we’ve created a terms and conditions page which helps you better understand the rules of the platform. If you have questions about any content on this page please contact us.

Introduction

By accessing this web site, you are agreeing to be bound by these Web Site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any and all applicable local laws in your jurisdiction; you further agree and represent that you have read and understand all of the provisions set forth herein and that you voluntarily agree to be bound thereby. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by copyright, trade mark, and other applicable federal, state, and local laws and regulations, and, by accessing this web site, you agree to fully comply with the same. You must not use this Website if you disagree with our terms and conditions, our risk disclaimer (below) or our policy on cookies (below).

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

Paid Advertisements

Please note that WhalePages may be compensated by the advertisers that appear on the website.

Advertiser Responsibilities

Advertising on WhalePages is possible however we place restriction on the paid advertisements that appear on our site. Please note that WhalePages retains the right to refuse any advertiser on our site. Any payment made by an advertiser who is rejected will be immediately and fully refunded.

WhalePages cannot be held accountable for any damages or losses due to failure of third parties to act according to rules or regulations in their respective jurisdictions.

Use of Cookies

This website uses cookies. By continuing to use this website you are giving consent for cookies to be used. Cookies allow us to customize your experience on our site in a quest to make your browsing experience better. For more information on cookies and how you can disable them visit Firefox, Google, or Internet Explorer.

Intellectual Property Rights

Other than the content you own, under these Terms, WhalePages and/or its licensors own all the intellectual property rights and materials contained in this Website.

No warranties

This Website is provided “as is,” with all faults, and WhalePages expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall WhalePages, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. WhalePages, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent WhalePages from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Links From The Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. We reserve the right to withdraw linking permission without notice.

The Service

Through the Platform, WhalePages may offer SEO services or other growth or marketing related services. WhalePages uses reasonable efforts to provide these services to you; however, all services provided depend on innumerable factors and market variables that are outside of WhalePage’s direct control. For these reasons, all services offered are not guaranteed and are offered “as-is”. Where you decide to use any services offered by the Platform, you agree that we make no guarantees including but not limited to web placement, rankings, or any profits.  You understand that the services offered may have variance, be inexact, cause negative effects, or be otherwise incorrect.  An increase in search engine ranking, increase in business, or any other associated benefits are neither implied nor guaranteed.  Website rankings or results may vary by region, search engine, or fluctuate based on factors outside of our control.  Due to the nature of our services, you agree:

  • WhalePages is not responsible for any changes made to a user’s website that adversely affects web traffic or the search engine rankings of the user’s website.
  • WhalePages has no control over the policies of search engines with respect to the type of sites and/or content that they accept now or in the future and user may be excluded from any directory or search engine at any time at the sole discretion of the search engine or directory.
  • WhalePages cannot and does not guarantee any position change, fixed position, or position increase for any keyword, phrase, or search term.
  • WhalePages makes no representations as to any profits or increased business as related to a user’s use of the services.
  • WhalePages has no control over any actions or inaction by any search engines related to a user’s website or a website’s ranking.

You agree to release us from any liability that we may incur for providing you any services offered via Platform. You agree that any service or any other information found on the Platform may be inaccurate, unsubstantiated or possibly even incorrect. You agree to release us from any liability that we may have to in relation to your use of our Platform.

Service Scope

The scope of the WhalePages service is clearly defined on our individual product pages. We are not responsible for providing services that fall outside the scope of your purchased plan. Please note that we are NOT a full service agency. We have decided on taking this approach to keep our pricing affordable while keeping campaign impact high. Therefore, we do not offer custom solutions, custom support or consulting that falls outside of our defined service scope on our product pages. If you require additional support, services or custom solutions please get in contact with us. We may be able to provide an a-la-cart pricing solution to suit your custom needs. However, WhalePages is under no obligation to accept custom work requests. 

Exceeding Service Scope

There are many instances when we either obtain a higher response rate than expected or conduct more outreach which results in more connections. We do this intentionally to fill your partner pipeline for future months. This gives you, as our client, a more predictable flow of content and partnerships. However, if you cancel your subscription with us we are not responsible for delivering any planned future deliverables to you that fall outside your current billing cycle. Connections that we’ve worked to make for you for future months we will use ourselves or use for other paying clients.  

Subscription Plans & Automatic Payment

For your convenience some services offered by WhalePages may be made on a recurring subscription basis (“Paid Subscription”). Where you decide to purchase any Paid Subscriptions, your payment information shall be logged and you will be charged monthly for any Paid Subscriptions. YOU AUTHORIZE US TO BILL YOU ON A RECURRING BASIS AND AGREE THAT AT THE EXPIRATION OF YOUR INITIAL PAID SUBSCRIPTION, YOUR PAID SUBSCRIPTION SHALL AUTOMATICALLY RENEW FOR ADDITIONAL MONTHLY SUBSCRIPTION PERIODS (OR FOR THE SAME PERIOD AS YOUR INITIAL PAID SUBSCRIPTION) UNTIL WE ARE NOTIFIED OTHERWISE. YOU AGREE THAT NO ADDITIONAL CONSENT IS REQUIRED BY YOU TO CHARGE YOUR PREFERRED PAYMENT METHOD AUTOMATICALLY AND ON A RENEWABLE BASIS FOR THE PAID SUBSCRIPTION PLAN SELECTED BY YOU.  If you wish to cancel your Paid Subscription please cancel through your user dashboard or notify us through email.  Upon cancellation of a Paid Subscription, portions of the Platform may become immediately inaccessible. Where your Paid Subscription has been cancelled or expired, we have no liability to you for any deleted, inaccessible, modified, or removed User Content.

Pricing

All quoted pricing is valid for 30 days from issuance of quote. The current price on the website supersedes any previous pricing. To the extent the price on the website differs from price mentions on any third party websites, the price on our official website shall prevail. All prices are subject to change without notice.

Deliverables & Dates

Please be aware that some of our services provided may list estimated dates and timelines for delivery or completion (“Estimated Dates”).  Although, Whalepages shall attempt to deliver all services by the Estimated Dates listed on the Platform, these Estimated Dates are merely good faith estimates and are non-binding in nature. WhalePages reserves the right to modify, alter, or extend any Estimated Dates at our discretion. WhalePages is not responsible or liable for any failure to provide any services before any Estimated Dates listed on the Platform.  Oral or written statements made by any agents, employees, or contractors of WhalePages regarding any Estimated Dates are non-binding and do not alter any contractual agreements between WhalePages and any users.

Refunds

Please note that our pricing policies are listed on our individual product pages and they can change at any time. At WhalePages we use a performance based pricing model which means that you only pay for what you are delivered. For instance, if you purchase two pieces of content from us, you will only be charged for two pieces of content. If you order two pieces of content from us, but for whatever reason, we were only able to deliver one piece of content, we will refund / prorate your bill based on what we were able to deliver. We do not offer refunds on any credits from your account for work that has already been completed.

We do however offer refunds for any clients who have signed up but we decide we cannot take on as a client. A full refunded will be paid fully and immediately. However, please note that we do not offer refunds on projects that we have successfully worked on but then decided to remove later for any reason including but not limited to exhaustion of campaign, customer complaints, fraud accusations or any other reason WhalePages sees fit to remove a client from our roster of clients.

Privacy

We take company privacy seriously. We will not share your reference as a client unless we have written approval to do so. Likewise, we will not share any of your campaign details with the public or any third party companies unless we have your written permission.

Variation of Terms

WhalePages is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Report Content

If you have found content on our site that you feel is potentially harmful to other site visitors (eg. SCAMS, hateful comments etc) please contact us immediately and we will investigate all claims.

If you are an advertiser on our site and your listing or other content has been reported to us we reserve to the right to remove all content associated with your project without notice and without a refund. Please note that we deal with violation reports on a case by case basis.

Assignment

WhalePages is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Choice of Law

This Agreement shall be governed by the laws in force in Hong Kong. The offer and acceptance of this contract is deemed to have occurred in Hong Kong.

Entire Agreement

These Terms constitute the entire agreement between WhalePages and you in relation to your use of this Website, and supersede all prior agreements and understandings.